Frequently Asked Questions
Everything you need to know about shopping with LOCAL.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Where are LOCAL garments manufactured?
We pride ourselves on ethical production. Our collections are designed and manufactured in local facilities that ensure fair wages and sustainable working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes within 1 hour of purchase. Please contact our support team immediately if you need to modify your order.